Riddall Business Group

SMS Communication Policy

SMS Communication Policy
Riddall Business Group
Effective Date: March 2026
Riddall Business Group (“RBG”, “we”, “our”, or “us”) uses SMS messaging to communicate with
clients, prospects, and business contacts for the purpose of providing timely and efficient
business communication.
By providing your phone number and opting in to receive messages from Riddall Business
Group, you agree to receive SMS communications as outlined below.
1. How We Use SMS Communication
Riddall Business Group uses SMS messaging strictly for 1-to-1 business communication
related to our services. Messages may include:
● Responses to customer inquiries
● Appointment confirmations and reminders
● Follow-up messages regarding consultations or services
● Customer support communication
● Project or onboarding updates
● Internal coordination with clients or partners
We do not send unsolicited mass marketing messages.
2. Opt-In Consent
You may opt in to receive SMS messages from Riddall Business Group by:
● Submitting your phone number through a website contact form
● Requesting information about our services
● Booking a consultation or appointment
● Contacting our business directly and consenting to SMS communication
By providing your phone number through these channels, you consent to receive SMS
messages related to your inquiry or services.
3. Message Frequency
Message frequency varies depending on your interaction with our team. Messages will typically
occur only as needed to respond to inquiries, schedule appointments, or provide service
updates.
4. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Riddall
Business Group is not responsible for any messaging or data charges incurred.
5. Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP
After opting out, you will no longer receive SMS messages from Riddall Business Group unless
you initiate a new conversation or provide new consent.
6. Help and Support
If you require assistance regarding SMS communication, you may reply:
HELP
You may also contact us directly:
Email: [email protected]
Phone: 1-587-742-9449
7. Privacy and Data Protection
Phone numbers and contact information collected for SMS communication are handled in
accordance with our Privacy Policy and are never sold or shared with third parties for
marketing purposes.
Information collected may be stored within secure business communication platforms used by
Riddall Business Group to manage customer communication.
8. Changes to This Policy
Riddall Business Group may update this SMS Communication Policy at any time to reflect
changes in our communication practices or legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Information
Riddall Business Group
Servicing Canada and the United States
Email: [email protected]
Phone: 1-587-742-9449

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Riddall Business Group - 10060 Jasper Ave, Tower 1, Suite 2020 - Edmonton AB - T5J 3R8 - [email protected]

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